Introduction

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Welcome to Claremont Oak Estate (“we”, “us” or “our”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, disclose and protect your personal information when you visit our website (https://www.claremontoak.com/) and sign up to our mailing list.

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By using our website and providing your information, you consent to the practices described in this Privacy Policy.

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Information We Collect

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We may collect and process the following types of personal information:

• Personal Information:
  your name, email address, phone number, and any other details you provide when making a reservation, subscribing to our newsletter or contacting us.

• Transaction Information:
  details related to your bookings, purchases and payments.

• Technical Information:
  your IP address, browser type, device information and browsing behavior on our website.

• Marketing Preferences:
  information about your preferences when signing up for our newsletter or participating in promotions.​

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How We Use Your Information​

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We use the information that we collect for the following purposes:

• To process reservations, orders and enquiries.

• To send newsletters, promotional emails and updates about Claremont Oak Estate.

• To improve our website, services and user experience.

• To comply with legal and regulatory requirements.

• To personalise marketing and promotional content.

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How We Share Your Information

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We do not sell your personal information. However, we may share your information:‍

• With third-party providers who assist with website hosting, email marketing, payment processing and analytics.

• When required by law, or to protect our rights.

• In the event of a sale of transfer of our business.​

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Mailing List Subscription

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When you sign up to our mailing list, we use your email address to send you updates, special offers and event information. You can unsubscribe from the mailing list at any time by clicking the “unsubscribe” link in our emails.

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Data Security

We take reasonable precautions to protect your personal information from unauthorised access, loss or misuse. However, no method of data transmission is completely secure, and we cannot guarantee absolute security.

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Your Rights and Choices

You have the right to:

• Access, correct or delete your personal data.

• Withdraw your consent for marketing communications.

• Request a copy of the data we hold about you.

To exercise these rights, please contact us at admin@claremontoak.com

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Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, and analyse website traffic. You can manage your cookie preferences through your browser settings.

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Third Party Links

Our website and emails may contain links to third party websites. We are not responsible for their privacy practices, and encourage you to review their policies before providing personal information.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

This Privacy Policy is effective as of December, 2025.

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Contact Information

If you have any questions about this Privacy Policy, please contact Claremont Oak Estate at admin@claremontoak.com